Booking Agent
- Application Deadline:
- August 31, 2024
- Department:
- Referral Sales
- Employment Type:
- Full time
- Location:
- Johannesburg
- Positions open:
- 5
As a Booking Agent you will be the first line of contact liaison between our company and its potential clients.
Primary responsibilities
- Outbound calling to over 200 clients per day
- Scheduling appointments with over 30 clients and consultants per day.
- Maintain turn around time of less than 10 minutes.
- Responding to and answering emails and incoming calls
- Completing all daily calls
- Meeting daily bookings targets
- General administrative duties
- Hot and cold calling
- Educating clients on company and appointment expectations
- Provide product and service information to clients
- Complete call logs and reports
Education and experience requirements
- Matric certificate (mandatory)
What we look for in our ideal candidate
Key skills
- Teamwork.
- Knowledge of client service practices and principles.
- Excellent data entry and typing skills.
- Proficient in Microsoft Office.
- Customer service orientated.
- Good telephonic manner.
Personal attributes
- Attention to detail and an extremely organised nature
- Speak clearly and confidently, be articulate
- Administration skills
- Hard working
- Team player
- Remain attentive in an often-busy environment
- Ability to multitask
Remuneration
- Market related.