Application Deadline:
August 31, 2024
Department:
Referral Sales
Employment Type:
Full time
Location:
Johannesburg
Positions open:
5

As a Booking Agent you will be the first line of contact liaison between our company and its potential clients.

Primary responsibilities

  • Outbound calling to over 200 clients per day
  • Scheduling appointments with over 30 clients and consultants per day.
  • Maintain turn around time of less than 10 minutes.
  • Responding to and answering emails and incoming calls
  • Completing all daily calls
  • Meeting daily bookings targets
  • General administrative duties
  • Hot and cold calling
  • Educating clients on company and appointment expectations
  • Provide product and service information to clients
  • Complete call logs and reports

 

Education and experience requirements

  1. Matric certificate (mandatory)

 

What we look for in our ideal candidate

Key skills

  • Teamwork.
  • Knowledge of client service practices and principles.
  • Excellent data entry and typing skills.
  • Proficient in Microsoft Office.
  • Customer service orientated.
  • Good telephonic manner.

Personal attributes

  • Attention to detail and an extremely organised nature
  • Speak clearly and confidently, be articulate
  • Administration skills
  • Hard working
  • Team player
  • Remain attentive in an often-busy environment
  • Ability to multitask

Remuneration

  • Market related.

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